Our Terms & Conditions
Effective Date: March 2025
Welcome to TrendatShop.com! By using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.
1. Acceptance of Terms
By accessing or using TrendatShop.com, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please do not use our website.
2. Customer Accounts
You must provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account details.
We reserve the right to suspend or terminate accounts that violate our policies.
3. Orders and Payments
Orders are confirmed only after payment is received or upon approval for Cash on Delivery (COD).
We accept various payment methods, including COD, credit cards, and digital wallets.
Prices are listed in Egyptian Pounds (EGP) and include applicable taxes unless stated otherwise.
4. Shipping and Delivery
We deliver to all Egyptian governorates through specialized shipping companies.
Estimated delivery times are between 2-5 business days.
Shipping fees are calculated at checkout based on location and order size.
TrendatShop.com is not responsible for delays caused by courier services.
5. Returns and Refunds
Customers can request a return within 14 days of receiving their order.
Products must be unused, in original packaging, and include all accessories.
Refunds are processed after product inspection and approval.
Some items, such as personal care products and lingerie, are non-returnable for hygiene reasons.
6. Order Cancellations
Orders can be canceled before they are shipped. Once shipped, cancellation is not possible.
If an order is canceled after shipping, the customer is responsible for return shipping fees.
7. Product Availability and Pricing
We strive to keep our stock updated, but availability may change without notice.
In case of pricing errors, we reserve the right to cancel affected orders before shipment.
8. Privacy Policy
We collect customer information to process orders and improve our services.
Customer data is protected and not shared with third parties except for necessary service providers.
By using our website, you agree to our Privacy Policy.
9. Liability and Warranty
TrendatShop.com is not liable for indirect or incidental damages arising from product use.
Warranty policies, if applicable, are provided by the manufacturers.
10. Prohibited Activities
Misuse of the website, fraudulent transactions, or any illegal activity is strictly prohibited.
Any violation may result in legal action and account termination.
11. Changes to Terms and Conditions
TrendatShop.com reserves the right to update these terms at any time.
Continued use of the website constitutes acceptance of the revised terms.
12. Contact Information
For any questions regarding these Terms and Conditions, contact us at:
email: support@trendatshop.com
Phone: +20 100 000 0000
By using TrendatShop.com, you agree to these terms. Thank you for shopping with us!